These Terms of Use govern your access to and use of the Sublet Doctor website, webpages, forms, online content and related digital services operated by Chance Capital Plt (“Sublet Doctor”, “we”, “us” or “our”).
Please read these Terms carefully.
By accessing or using the Website, you agree to comply with these Terms of Use. If you do not agree, you should discontinue use of the Website.
Where you purchase, register for or enrol in any paid or free program, masterclass, membership, consultation, event or other service offered by us, additional terms may apply. In the event of any inconsistency, the specific terms applicable to that product or service will govern to the extent of the inconsistency.
1. PURPOSE OF THE WEBSITE
Sublet Doctor is an education-focused platform providing general educational content, information, resources and training relating to room rental, property rental operations, subletting, coliving, property management practices and related business topics in Malaysia.
The Website may also provide information regarding our masterclasses, training programs, memberships, tools, events and other educational services.
Unless expressly stated otherwise, Website content is provided for general informational and educational purposes only.
2. NO PROFESSIONAL ADVICE
Nothing contained on the Website constitutes or should be relied upon as legal, financial, investment, tax, accounting, property valuation, real estate agency, tenancy, regulatory or other professional advice.
Information provided on the Website is general in nature and may not take into account your individual circumstances, property, financial position, contractual arrangements, local authority requirements or applicable laws.
You are responsible for carrying out your own due diligence and obtaining appropriate independent professional advice before entering into any tenancy, subletting arrangement, rental agreement, property transaction, renovation, investment or business activity.
3. NO GUARANTEE OF RESULTS
Any examples, illustrations, case studies, calculations, testimonials, income figures, rental figures, occupancy examples or other results referred to on the Website are provided for educational or illustrative purposes only unless expressly stated otherwise.
They do not constitute a promise or guarantee that you will achieve the same or similar result.
Actual results may vary significantly depending on matters including location, property type, rental demand, market conditions, financing, operating costs, property condition, landlord approval, tenancy arrangements, management ability, pricing, execution, legal requirements and other circumstances outside our control.
You remain responsible for your own decisions and actions.
4. LEGAL AND REGULATORY COMPLIANCE
You are responsible for ensuring that any rental, subletting, coliving, renovation, partitioning, tenancy, property-management or related activity undertaken by you complies with all laws, regulations, contractual restrictions, building rules, local-authority requirements and approvals applicable to your circumstances.
Nothing on the Website should be interpreted as encouraging or authorising any unlawful construction, unauthorised subdivision, unlawful occupation, breach of tenancy, breach of strata rules or other prohibited activity.
Where landlord, management-body, local-authority, financing, insurance or other consent is required, responsibility for obtaining that consent remains with you.
5. WEBSITE INFORMATION AND ACCURACY
We use reasonable efforts to provide useful and current information. However, laws, market conditions, rental rates, operating costs, property practices, platforms and third-party requirements may change from time to time.
Accordingly, we do not warrant that all information on the Website will always be complete, current, error-free or suitable for every user's circumstances.
Where you identify a material error, you may contact us so that we can review it.
Nothing in this clause excludes any obligation that cannot lawfully be excluded under Malaysian law.
6. USER RESPONSIBILITY
You are responsible for how you use information obtained from the Website.
Before making a material property or business decision, you should independently verify information that is important to that decision, particularly matters involving legal obligations, rental agreements, financing, taxation, renovation, building rules, safety, licences or regulatory approval.
7. INTELLECTUAL PROPERTY
Unless otherwise stated, all Website content and materials, including text, graphics, photographs, logos, branding, videos, audio, worksheets, templates, presentations, training concepts, designs, downloads, software elements and other materials are owned by or licensed to Sublet Doctor and are protected by applicable intellectual-property laws.
You may access and use Website content for your own personal, non-commercial use.
- Unless expressly authorised by us in writing, you must not:
- reproduce, republish, distribute, sell or commercially exploit our content;
- modify or create derivative commercial products from our content;
- copy or systematically extract substantial portions of the Website;
- remove copyright, trade mark or proprietary notices;
- use our training materials to provide competing training or commercial services;
- upload or redistribute paid or restricted materials to third parties; or
- represent our materials as your own.
- Nothing in these Terms transfers ownership of our intellectual property to you.
8. TRADE MARKS AND BRANDING
“Sublet Doctor”, our logos, brand names, program names, visual identity and related branding may be trade marks or proprietary branding belonging to us or our licensors.
You must not use them in a way that falsely suggests sponsorship, endorsement, affiliation or authorisation without our prior written consent.
9. ACCEPTABLE USE
You may use the Website only for lawful purposes.
You must not:
- use the Website in any way that breaches applicable law;
- attempt to gain unauthorised access to the Website, servers, databases or accounts;
- interfere with, damage, disable or disrupt the Website or its security;
- introduce malware, viruses, malicious code or harmful technology;
- scrape, crawl, harvest or systematically extract Website content or data in a manner that materially interferes with the Website or violates applicable law;
- impersonate another person or misrepresent your identity;
- submit fraudulent, misleading or unlawful information;
- use the Website to harass, threaten, defame or unlawfully harm another person;
- circumvent access restrictions or security measures; or
- use Website content for unlawful, fraudulent, misleading or harmful purposes.
We may take reasonable action to restrict or suspend access where we reasonably believe these Terms have been materially breached.
10. FORMS, REGISTRATIONS AND INFORMATION SUBMITTED BY YOU
Where you submit information through a registration form, enquiry form, checkout page, application form or other Website feature, you agree to provide information that is accurate and not knowingly misleading.
You are responsible for ensuring that any information you submit does not infringe another person's rights or violate applicable law.
Submission of a form does not by itself guarantee acceptance into any program, event, membership or service unless we expressly confirm your registration or enrolment.
11. ONLINE PURCHASES AND PROGRAM REGISTRATIONS
Where the Website allows users to register for or purchase a program, training, membership, event, product or service, the relevant product page, checkout page and specific terms applicable to that purchase form part of the transaction.
Where applicable, we will provide material information concerning the service, price, payment method and applicable terms before or at the point of purchase in accordance with Malaysian law.
Specific cancellation, transfer, refund, instalment, attendance or enrolment conditions may be contained in separate program Terms & Conditions.
Nothing in these Website Terms overrides any non-excludable rights available to consumers under applicable Malaysian law.
This is important because Malaysia’s current electronic-trade rules require online suppliers to make core commercial information available, including the supplier’s identity/contact information, description of services, full price, payment method and transaction terms.
12. THIRD-PARTY LINKS AND SERVICES
The Website may contain links to third-party websites, platforms, payment providers, social-media platforms, video-conferencing services, messaging services or other external services.
Third-party services are operated independently from us and may have their own terms, privacy practices and security arrangements.
A link to a third-party service does not necessarily mean that we endorse or control everything available through that service.
To the extent permitted by law, we are not responsible for losses caused solely by the independent acts or omissions of third-party services that are outside our reasonable control.
13. WEBSITE AVAILABILITY
We may maintain, update, modify, suspend or temporarily restrict access to all or part of the Website where reasonably necessary for security, maintenance, operational, technical or business reasons.
We do not guarantee uninterrupted or error-free availability at all times.
Where reasonably practicable, we will take appropriate steps to restore material functionality following an interruption within our control.
14. SECURITY
You must not attempt to interfere with the security or integrity of the Website.
Although we take reasonable measures to protect our systems, no internet-based service can be guaranteed to be completely secure.
You are responsible for taking reasonable precautions when using the internet, including protecting your devices, passwords and account credentials.
15. PRIVACY AND PERSONAL DATA
Where we collect or process personal data in connection with commercial transactions, that processing is governed by our Privacy Policy and applicable Malaysian personal-data law.
Our Privacy Policy is available at: https://subletdoctoredu.com/privacy-policy-en
The Malaysian Personal Data Protection Act 2010 applies to the processing of personal data in connection with commercial transactions, and the regulator states that organisations processing such data must provide the required personal-data notice.
Our Privacy Policy should be read together with these Terms of Use.
16. COOKIES AND ANALYTICS
The Website may use cookies and similar technologies for functionality, security, analytics, advertising, attribution and user-experience purposes.
Further information regarding our use of cookies and personal data should be provided in our Privacy Policy and, where applicable, any cookie notice made available on the Website.
17. LIMITATION OF LIABILITY
Nothing in these Terms excludes, restricts or modifies any liability, guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Malaysian law.
Subject to the preceding paragraph, and to the fullest extent permitted by law, Sublet Doctor will not be liable for indirect, consequential or special losses arising solely from your reliance on general educational Website content where such loss was not caused by our fraud, wilful misconduct, negligence or breach of a non-excludable legal obligation.
You remain responsible for independent due diligence and for decisions made regarding your property, rental arrangements, business operations and financial commitments.
18. INDEMNITY FOR UNLAWFUL MISUSE
To the extent permitted by law, you agree to be responsible for loss or liability reasonably incurred by us as a direct result of your unlawful use of the Website, your material breach of these Terms, or your infringement of another person's intellectual-property rights.
19. SUSPENSION OR TERMINATION OF ACCESS
We may suspend or restrict Website access where reasonably necessary because of:
- a material breach of these Terms;
- security concerns;
- suspected fraud;
- unlawful activity;
- misuse of our intellectual property; or
- conduct that materially interferes with the Website or other users.
Where appropriate and reasonably practicable, we may provide notice or an opportunity to remedy the breach.
20. CHANGES TO THE WEBSITE
We may update, replace, modify or discontinue Website content or features from time to time.
Educational content may be updated to reflect new practices, systems or market conditions.
We do not undertake to keep every historical article, resource, calculation or page permanently available.
21. CHANGES TO THESE TERMS
We may update these Terms of Use from time to time to reflect changes in law, Website functionality, business operations or our services.
The latest version will be published on this page together with the date of the most recent revision.
For ordinary Website use, your continued use after the revised Terms become effective will be treated as use subject to the updated Terms.
However, a change to these general Website Terms will not retrospectively alter material contractual rights relating to a purchase or enrolment already completed unless the applicable contract permits the change and the change is lawful and reasonable.
22. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.
23. NO WAIVER
If we do not enforce a provision of these Terms on one occasion, this does not automatically mean that we have permanently waived our right to enforce it later.
24. GOVERNING LAW AND DISPUTES
These Terms of Use are governed by the laws of Malaysia.
Nothing in these Terms restricts any right a consumer may have to bring a claim before the Tribunal for Consumer Claims Malaysia or any other competent body where applicable.
Subject to any mandatory rights or jurisdiction available under applicable law, disputes that are not otherwise resolved will be subject to the jurisdiction of the Malaysian courts.
25. CONTACT AND BUSINESS INFORMATION
For questions regarding these Terms of Use, you may contact us at:
Sublet Doctor / Chance Capital Ventures Plt
A-11-02, Blok A, Menara Uncang Emas
Jln Loke Yew, Taman Miharja
55200 Cheras
Wilayah Persekutuan Kuala Lumpur
Malaysia
Email:
Telephone:
Company Registration No.:
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